FAQ

FREQUENTLY ASKED QUESTIONS:

Q:  Are 2020 tickets valid for 2021?
A:  If you have a valid 2020 ticket then it may be used for 2021 as they automatically rolled over due to our postponement at the height of the pandemic.

Q:  Can I bring my service animal?
A:  Please review our service animal policy HERE

Q:  What if I’m camping in Main Camp and my friends who I want to camp with me have a ticket for Hilltop?
A:   You must camp in the area specified on your ticket – no exceptions.  However, you are free to roam all areas of the festival!  Each area of camp has a capacity load & we saw dangerous overcrowding by not enforcing it in prior years.  We also give fair warning before each camping section sold out!

Q:  Are there showers?  Showers are located in Main Camp and are accessible by anyone for $1 per 7 minutes.  Showering can be quick if done in the late night hours but can be almost a two hour wait if showering between 9am and 7pm.

Q:  Is camping required?
A:  All admission tickets to the festival include complimentary camping.  Whether you choose to camp is purely up to you!  Some patrons prefer to stay at a hotel or at their houses if close by & that’s fine with us!

Q:  How do I change camping sites?
A:  Log in to your Eventbrite to make this change if you purchased your ticket through them.   Detailed instructions are at:  https://www.eventbrite.com/support/articles/en_US/How_To/how-to-transfer-to-a-different-event-or-ticket-type?lg=en_US

Q: How do I change the name on my ticket or transfer to someone else?
A:  Log in to  your Eventbrite account to make this change.  Instructions at:  https://www.eventbrite.com/support/articles/en_US/Q_A/how-to-transfer-tickets-to-someone-else?lg=en_US

Q:  Can I bring my trailer?
A:  Yes, but you must purchase an RV add-on upgrade for trailers of any size.

Q:  Is there any entertainment on Tuesday?
Absolutely!  Tuesday is more focused on community activities which include a bonfire, drum circles, open burn for fire performers, late night LED flow session, yoga, workshops, cornhole tournament, and a massive video game happy hour with a dozen stations to play at.

Q:  Will wristbands be mailed to us?
A:   All wristbands will be picked up at your corresponding gate.

Q:  How will we get our tickets if we purchased a payment plan?
A:   E-tickets will be emailed the weekend prior to the festival.