FREQUENTLY ASKED QUESTIONS:
Q: Can I bring my service animal?
A: Please review our service animal policy HERE
Q: What if I’m camping in Main Camp and my friends who I want to camp with me have a ticket for Hilltop?
A: You must camp in the area specified on your ticket – no exceptions. However, you are free to roam all areas of the festival! Each area of camp has a capacity load & we saw dangerous overcrowding by not enforcing it in prior years. We also give fair warning before each camping section sold out!
Q: Are there showers? Showers are located in Main Camp and are accessible by anyone for $1 per 7 minutes. Showering can be quick if done in the late night hours but can be almost a two hour wait if showering between 9am and 7pm.
Q: Is camping required?
A: All admission tickets to the festival include complimentary camping. Whether you choose to camp is purely up to you! Some patrons prefer to stay at a hotel or at their houses if close by & that’s fine with us!
Q: How do I change camping sites?
A: Log in to your Eventbrite to make this change if you purchased your ticket through them. Select the ticket you wish to change. Click “transfer” and then select the new ticket. Detailed instructions are at: https://www.eventbrite.com/support/articles/en_US/How_To/how-to-transfer-to-a-different-event-or-ticket-type?lg=en_US
Q: How do I change the name on my ticket or transfer to someone else?
A: Log in to your Eventbrite account and change the name, phone number, and email address on the ticket. Other instructions at: https://www.eventbrite.com/support/articles/en_US/Q_A/how-to-transfer-tickets-to-someone-else?lg=en_US
Q: Can I bring my trailer?
A: Yes, but you must purchase an RV add-on upgrade for trailers of any size. We do not permit Class A, B, or fifth wheel RVs/trailers.
Q: Is there any entertainment on Tuesday?
Absolutely! Tuesday is more focused on community activities which include a bonfire, drum circles, open burn for fire performers, late night LED flow session, yoga, workshops, cornhole tournament, and a massive video game happy hour with a dozen stations to play at.
Q: Will wristbands be mailed to us?
A: All wristbands will be picked up at your corresponding gate.
Q: How will we get our tickets if we purchased a payment plan?
A: E-tickets will be emailed the weekend prior to the festival.