FREQUENTLY ASKED QUESTIONS:
Q: Are 2020 tickets valid for 2021?
A: If you have a valid 2020 ticket then it may be used for 2021 as they automatically rolled over due to our postponement at the height of the pandemic.
Q: Can I bring my service animal?
A: Please review our service animal policy HERE
Q: What if I’m camping in Main Camp and my friends who I want to camp with me have a ticket for Hilltop?
A: You must camp in the area specified on your ticket – no exceptions. However, you are free to roam all areas of the festival! Each area of camp has a capacity load & we saw dangerous overcrowding by not enforcing it in prior years. We also give fair warning before each camping section sold out!
Q: Are there showers? Showers are located in Main Camp and are accessible by anyone for $1 per 7 minutes. Showering can be quick if done in the late night hours but can be almost a two hour wait if showering between 9am and 7pm.
Q: Is camping required?
A: All admission tickets to the festival include complimentary camping. Whether you choose to camp is purely up to you! Some patrons prefer to stay at a hotel or at their houses if close by & that’s fine with us!
Q: How do I change camping sites?
A: Log in to your Eventbrite to make this change if you purchased your ticket through them. Detailed instructions are at: https://www.eventbrite.com/support/articles/en_US/How_To/how-to-transfer-to-a-different-event-or-ticket-type?lg=en_US
Q: How do I change the name on my ticket or transfer to someone else?
A: Log in to your Eventbrite account to make this change. Instructions at: https://www.eventbrite.com/support/articles/en_US/Q_A/how-to-transfer-tickets-to-someone-else?lg=en_US
Q: Can I bring my trailer?
A: Yes, but you must purchase an RV add-on upgrade for trailers of any size.
Q: Is there any entertainment on Tuesday?
Absolutely! Tuesday is more focused on community activities which include a bonfire, drum circles, open burn for fire performers, late night LED flow session, yoga, workshops, cornhole tournament, and a massive video game happy hour with a dozen stations to play at.
Q: Will wristbands be mailed to us?
A: All wristbands will be picked up at your corresponding gate.
Q: How will we get our tickets if we purchased a payment plan?
A: E-tickets will be emailed the weekend prior to the festival.