Q: Since Big Dub is postponed, can I use my ticket for the new dates?
A: Yes. All tickets will be automatically rolled over & can be used for the new dates.
Q: Is Big Dub happening in 2021?
Q: What if I want a refund?
A: All refund requests that were requested prior to 11:59PM on Sept 1st will begin processing on September 2nd. Please allow 7-15 days for the refund to appear on your statement. Refunds are not possible after September 2nd but tickets will continue to be honored in 2021.
Q: What happens if I requested to transfer my ticket to 2021 earlier this year?
A: If you already requested a rollover earlier this year then your ticket is already rolled over. Since it already rolled over you are not eligible to request a refund. Everyone who rolled over get a NEW ticket within the coming weeks.