Big Dub 2019 Loyalty Info
Big Dub is all about family vibes! We reward those who have attended a past Big Dub with a first chance to secure tickets before anyone else can and at a discount. Loyalty membership for this program is determined by the purchasing email address on record from previous years. If you have lost access to your purchasing email address, the deadline to update your email address is December 5th at 11:59PM.
Here are some additional things to know about the Loyalty On Sale:
- Each Loyalty Member can purchase up to four (4) TOTAL tickets during their on sale. Loyalty Code limits will be strictly enforced. Any order which violates the Loyalty Code limit will be cancelled and a full refund issued.
- On sale date is December 6th. Tickets must be purchased on Feb 6th to guarantee the discount & availability. Please see image below for pricing.
- If you qualify and need to request your loyalty email be re-sent, please email firstname.lastname@example.org with proof that you have attended within the last two years as well as provide your PERMANENT email address that will be used every year (work & school emails are not good options). Deadline to ask for a re-send is December 13th at 11:59PM
Frequently Asked Questions
Q: How & when are codes delivered?
A: You will receive an email on December 6th with private links and codes to unlock your Loyalty tickets.
Q: What if I did not receive my code?
A: Check your spam folder first! Gmail flags most of our emails or sorts them into strange folders. The email will be sent from email@example.com. If you still cannot find it then contact firstname.lastname@example.org with your name, current email address, and proof that you have attended Big Dub in the past. Loyalty tickets are only for people who have purchased tickets through us via Ticketfly within the past three years.
Q: What if I worked Big Dub Festival in the past?
A: Loyalty is only for those who purchased tickets to past Big Dubs. You will need to wait until February 6th and purchase through the general On Sale.
Q: How do I make sure I quality for Loyalty in 2019?
A: Make sure to purchase tickets under your own email address with a permanent (not school or work!) email address.
Q: How do I purchase more than four (4) Loyalty tickets to Big Dub?
A: Loyalty Code limits will be strictly enforced. Any order which violates the Loyalty Code limit will be cancelled and a full refund issued. If you would like to purchase more than the 4 items allowed during your Loyalty On Sale, purchase these additional items during the general on sale on February 6th at 2pm EST.
Q: How long do I have to purchase my Loyalty?
A: Loyalty tickets must be purchased on December 6th to guarantee the discount. If they do not sell out on the first day then you will have until February 6th or until the allotted number of discounts sells out, whichever comes first.
Q: What if I do not get my loyalty ticket on time?
A: You may purchase General Admission tickets through the main ticketing page starting on February 6th at 2PM
LOYALTY FIRST TIER PRICING BELOW. PURCHASE ON DECEMBER 6TH TO OBTAIN THIS DISCOUNT! THESE ARE EXPECTED TO SELL OUT.