Big Dub 2017 Loyalty Info
Big Dub is all about family vibes! We reward those who have attended a past Big Dub with a first chance to secure tickets before anyone else can and at a discount. Loyalty membership for this program is determined by the purchasing email address on record from previous years. If you have lost access to your purchasing email address, the deadline to update your email address is January 10th, 2017 at 11:59 pm.
Here are some additional things to know about the Loyalty On Sale:
- Each Loyalty Member can purchase up to two (2) TOTAL tickets during their on sale. Loyalty Code limits will be strictly enforced. Any order which violates the Loyalty Code limit will be cancelled and a full refund issued.
- Big Dub is excited to offer Loyalty Members almost four whole weeks to secure their tickets at the discount.
- On sale dates are January 11th to February 5th. Please see image below for pricing.
- Any Loyalty Member who does not secure their ticket within this time frame will have to purchase their ticket during the General Admission On Sale on February 6th at 12:00PM EST
- If you qualify and need to request your loyalty email be re-sent, please email email@example.com with proof that you have attended within the last two years as well as provide your PERMANENT email address that will be used every year (work & school emails are not good options). Deadline to ask for a re-send is January 19th at 11:59PM
Frequently Asked Questions
Q: How & when are codes delivered?
A: You will receive an email on January 11th with private links and codes to unlock your Loyalty tickets.
Q: What if I did not receive my code?
A: Check your spam folder first! Gmail flags most of our emails or sorts them into strange folders. The email will be sent from firstname.lastname@example.org. If you still cannot find it then contact email@example.com with your name, current email address, and proof that you have attended Big Dub in the past. Loyalty tickets are only for people who have purchased tickets through us via Ticketfly within the past two years.
Q: What if I worked Big Dub Festival in the past?
A: Loyalty is for those who purchased tickets to past Big Dubs. You will need to wait until Feb 6th and purchase through the general On Sale.
Q: How do I make sure I quality for Loyalty in 2018?
A: Make sure to purchase tickets under your own email address with a permanent (not school or work!) email address.
Q: How do I purchase more than two (2) Loyalty tickets to Big Dub?
A: Loyalty Code limits will be strictly enforced. Any order which violates the Loyalty Code limit will be cancelled and a full refund issued. If you would like to purchase more than the two (2) items allowed during your Loyalty On Sale, purchase these additional items during the general on sale on February 6th at noon EST.
Q: How long do I have to purchase my Loyalty?
A: Loyalty tickets will available until Feb 6th OR until they sell out. We have no guarantee that tickets will still be available by February 6th, but assuming there are tickets left then February 6th is the cut-off.
Q: What if I do not get my loyalty ticket by February 6th?
A: You will have to purchase during the general on sale which is also on February 6th.
LOYALTY FIRST TIER PRICING BELOW